Frequently Asked Questions
What can I expect from therapy?
Therapy is a collaborative process where I will gather information about you, your goals, and ways you feel limited in your current life so that we can create a plan for how we will approach your concerns together. At each session, we will work towards your identified goals while also evolving our plan of care as you grow and change throughout the process.
Do you offer virtual sessions?
Yes! As long as you are physically located in the state of Georgia we can meet via a HIPAA-compliant video service. However, due to state restrictions, we cannot meet if you are traveling outside of the state.
How long are sessions and how often do we meet?
Sessions vary from 60-90 minutes depending on the type of therapy and your preference. Initially I encourage clients to meet weekly in order to establish a sense of comfort, consistency and safety in the therapeutic space and then stretch out the time between sessions as they feel more confident in their ability to manage daily life stressors.
What insurances do you take?
I am currently in network with Aetna, Anthem (Blue Cross Blue Shield), Cigna, and UHC. As part of the intake process I will ask for your insurance information in order to verify coverage and determine what your co-pay amount will be for sessions. Prior to our first session I will email you with information regarding your coverage and benefits. Clients are responsible for any portion of therapy fees (usually co-pay amounts) not covered by their insurance. Occasionally, I am unable to confirm benefits and coverage until after the first session is processed so I encourage clients to reach out to their insurance company to confirm coverage independently. Ultimately, it is your responsibility to be familiar with your insurance benefits and any costs, such as the co-pays, deductibles, or co-insurances your insurance will expect you to pay.
I have insurance but I don’t see it listed?
I am likely “out of network” with your insurance if you don’t see it listed on the website. However, this does not mean that your insurance plan will not cover therapy. All or part of your services may qualify for reimbursement through your healthcare plan. I can provide you with a “superbill” to submit for possible reimbursement. Submitting superbills is your responsibility but there are resources available that can make the process simple.
Questions to ask your insurance company:
Do I have outpatient mental health insurance benefits?
What is my deductible and has it been met?
Can I work with a provider out of network with my plan and submit receipts for reimbursement?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session?
Is approval required from my primary care physician?
What if I want to pay out of pocket?
Many people prefer to pay for therapy out of pocket— or as we call it— Self-pay. Self-pay guarantees you know exactly how much you will pay for each session. Self-pay rates are $150 for a 60 minute session and $185 for a 90 minute session. The initial diagnostic intake session is $185.
What is a Good Faith Estimate?
Under federal law, if you don’t have health insurance or are not using health insurance to pay for services, your health care provider must provide you with an estimate of your bill for services. This document is called a Good Faith Estimate and must be provided to you prior to your scheduled service (provided you schedule care at least 3 business days in advance).
For more information visit: Good Faith Estimate
What is your cancellation policy?
Since your appointment time is reserved just for you, if you do not show up and have not given at least 24 hours notice, you will be required to pay a fee of $100. Notifications can be made through phone or email.